Privacy Policy

1. Introduction

This privacy notice provides you with details of how we collect and process your personal data through your use of our site https://www.futurefixers.uk. By providing us with your data, you confirm you are over 13 years of age.

2.  What personal data we collect and why we collect it

COMMENTS
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

NEWSLETTER SIGN-UP
If you sign up to our Newsletter we collect your Name and Email which is stored in a secure mailing list. You can unsubscribe at any time.

COOKIES
Please see Cookie Policy

EMBEDDED CONTENT FROM OTHER SITES
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS
We use the Monster Insights plugin which works with Google to keep track of customer user of our website. This includes data about the use of our website and online services such as IP address, login data, details about your browser, page views, length of time of individual pages, number of times you listed our website and time zone settings.

3. Who we share your personal data with

We may have to share your data with the parties below:

  • Other companies in our group who provide services to us
  • Service providers you provide IT and administration services 
  • Professional advisers including lawyers, bankers and accountants
  • Government bodies where required to report processing activities
4. International Transfer

Some of our third party service providers are based outside the European Economic Area (EEA). Therefore their processing of your data will involve a transfer outside the EEA. We only use third parties who are deemed to provide the same level of security within the EEA; as approved by the European Commission or the EU-US Privacy Shield in the United States.

5. About this website’s server

This website is hosted by Kualo, whose UK based services are housed in our UK datacenter which is operated by Gyron Internet, and is audited to ISO 27001 standards: Their external Certifications include:

  • ISO 27001: Information Security Management System
  • ISO 14001: Environment Management System
  • ISO 9001: Quality Management System
6. How long we retain your data

We only retain data for as long as is necessary to fulfil the purpose we collected it for (analytics) and to satisfy any legal or accounting requirements.  By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they cease being customers for tax purposes.

7. What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

8. Contact Information

CONTACT DETAILS

Our full details are:

Future Fixers

Willow Bank, Horncop Lane, Kendal, Cumbria, LA9 4SR

It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at companyemail.

8. Additional information

How we protect your data

We use Mailchimp to collect data.  This data is protected through Mailchimp’s secure data system and US Privacy Shield.  Where data is stored on computers, it is password protected, and phones on which data is stored are encrypted.

What data breach procedures we have in place

Where we become aware of a data breach, we will contact the individual or organisation concerned to inform them of the breach, as soon as practicable.

What third parties we receive data from

Almost all data collected is via our website, but where data is conveyed to us via email by a third party, this is protected, as detailed above under How We Protect Your Data.

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We respect your privacy. Please see our Privacy Policy
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